Privacy Policy

We collect only the information necessary to respond to inquiries and provide services.

Information You Provide

When you submit a form on our website, we may collect:

• Name
• Email address
• Phone number
• Company name
• Message content

Automatically Collected Information

When you use our website, certain technical data may be collected automatically, including:

• IP address
• Date and time of submission
• Basic request and device information, such as browser type

This information is used for operational, security, and diagnostic purposes.

We use the information we collect strictly to:

• Respond to inquiries and support requests
• Communicate with prospective or existing clients
• Maintain the security and reliability of our systems
• Monitor and improve website performance

We do not use your information for unsolicited marketing.

Form submissions may be:

• Delivered to us via email
• Securely stored for follow-up and recordkeeping

We use trusted third-party service providers to host our website, process requests, and securely store data. These providers process information on our behalf as part of delivering our services.

These providers are selected based on their security practices and are required to handle data in accordance with applicable privacy standards.

We use privacy-conscious analytics to understand general website usage, such as page visits and performance.

This data is:

• Aggregated and non-identifying
• Used solely to improve site functionality and user experience

We do not use invasive tracking technologies or build behavioral profiles of visitors.

We do not use cookies for advertising purposes or to track individuals across websites.

We retain personal information only as long as necessary to:

• Respond to your inquiry
• Provide requested services
• Maintain basic business records

We follow a minimal retention approach and regularly review and remove data that is no longer required.

We do not maintain unnecessary long-term archives of contact form submissions.

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

• With service providers who help operate our website and systems
• If required to comply with applicable laws or legal obligations

We take reasonable technical and organizational measures to protect your information, including:

• Secure transmission of data
• Controlled access to stored information
• Use of reputable, security-focused infrastructure

However, no method of transmission or storage can be guaranteed to be completely secure.

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where applicable

To make a request, contact us using the details below.

Your information may be processed or stored outside of Canada by our service providers.

When this occurs, we take reasonable steps to ensure that your information is handled in accordance with applicable privacy standards.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Questions about this Privacy Policy or how your information is handled may be directed to:

Snownet Inc.
Ontario, Canada
Email: support@snownet.ca