Computer Systems Technician - Grenada
This position is based in Grenada, W.I
The role: Computer Systems Technician - Grenada
As Snownet grows, the number of client locations in the Caribbean is growing too. We are looking for a Computer Systems Technician responsible for supporting the needs of Snownet's locations, as well as our clients throughout the Caribbean. We are looking for an individual that is highly technical and can not only directly support all the IT needs of a remote office, but also mentor future IT employees.
Responsibilities:
- Provide direct support for Microsoft desktops/laptops and Linux servers, and user access to corporate network and applications both on the network as well as through remote VPN access
- Provide direct support for services such as office phones, video conferencing, and remote access
- Provide direct support for Snownet’s custom client applications
- Provide basic support for medical equipment such as X-RAY machines, CT Scanners, etc.
- Provide on-site training to clients on Microsoft products, Snownet custom applications, and general computer use
- Installation and security configuration for wireless networking
- Computer Technician Certificate, or Degree in Computer Science preferred
- 2+ years of experience, preferably in a hands-on IT support role
- Superior analytical skills that include the ability to see granular as well as big picture issues
- Strong project management, interpersonal and organizational skills
- Advanced level of proficiency in Microsoft products, as well as a knowledge of Linux operating systems
- Ability to work in a fast-paced, constantly evolving team environment
- Knowledge of Medical Industry systems preferred
- A+, Network+, MCP certificates a bonus
- Valid Passport for Caribbean travel required
Important: the subject field of your email must include Computer Systems Technician - Grenada.